How much does it cost to sell?
Once your item sells, we generally charge 10% of the final value.
How much will it cost to ship my item?
You can choose the shipping option that offers the greatest value and convenience for you.
What can I sell on Temoo?
You can sell almost anything, from homemade goods to used or unused items from your closet. We restrict items that violate any laws or infringe on intellectual property.
How do I create an account?
go to https://www.temoo.shop/vendor-register/ and create a vendor account.
Information required to create an account.
Username*Username*
Email*Email*
First Name
Last Name
Store Name
https://www.temoo.shop/vendor/[your_store]
Address 1*Address 1*
Address 2Address 2
Country
City
State
Postcode/Zip
Store Phone
Payoneer Email
Id verification
To start listing and selling products, contact us at support@temoo.shop after creating an account.
When will I get paid?
After we confirm the buyer’s payment has been received, payouts are sent directly to your bank account or your PayPal Account, Monday through Friday (excluding bank holidays), within two business days. Once a payout is initiated, funds are typically available within 1-3 business days depending on your bank’s normal processing time.
By keeping some basic selling practices in mind, you’ll be able to create a great experience for your buyers.
Our full selling practice guidelines below provide a range of tips for helping ensure you keep your buyers happy. They cover areas such as the item description, your terms and conditions, shipping and handling charges, delivery times, communication, returns, and photos.
Frequently Asked Questions
Why do I need to specify the location of the item in my listing?
Buyers like to know where the item is being shipped from as it helps to give them an idea of how much shipping will cost and how long it might take for the item to arrive. Having an inaccurate item location can confuse and lead to a poor experience for your buyer.
What should I include in my terms and conditions?
Be very clear and thorough about the terms of the transaction and include information about any taxes or other applicable fees, shipping and handling, and your return policy. Being upfront and honest about these terms helps build trust and provides a positive buying experience for your customers.
Do I have to accept returns?
You don’t have to accept returns, but we highly recommend you do – it might help you attract more buyers. If you do accept returns, make sure you specify the period in which you accept returns, who pays for the return postage, and how the refund is issued.
When you sell on Temoo, we protect you from abusive buying behavior and events outside your control.
Frequently Asked Questions
How am I protected from abusive buyers?
If Temoo finds a buyer’s behavior is abusive, we will take action against the buyer and remove negative and neutral feedback and defects, including open cases in service metrics.
What if something happens that is outside of my control?
We will protect you by removing negative and neutral feedback and defects when things happen that are outside your control, such as weather or carrier delays, or when the item arrives late but tracking shows you shipped on time.
Protections for Top-Rated Sellers
Top Rated Sellers are eligible for these protections when all the following criteria are met:
Your seller performance level is Top Rated Seller at the time of the protection
You reside in the US (including US territories) or Canada
You don’t have a “Very High” rating in any of your service metrics
The item was listed on temoo.com
The listing offered 30-day or longer returns
Protections for all sellers
Abusive buying activity
When we determine that a buyer has violated the abusive buyer policy, we will remove any associated negative or neutral feedback and defects, including any open cases in service metrics. For abusive buyers, we may also limit their ability to request returns on Temoo. In serious cases or repeated abusive behavior, we may suspend the buyer’s account.
You can assist us by reporting to the buyer and clearly describing what they are doing. This will help us investigate potential policy violations and take action to protect you.
See the abusive buyer policy for examples of buyer behavior that isn’t allowed.
Verified Rights Owner (Vero) policy
Listings or products that infringe on the intellectual property rights of others are not allowed on Temoo.
intellectual property owners could report listings or products that infringe on their intellectual property rights. It is in Temoo’s interest to ensure that infringing items are removed from the site, as they are illegal, and erode the trust of our buyers and sellers.
What is the policy?
Intellectual property rights owners
Only intellectual property rights owners can report Temoo listings that infringe on their copyright, trademark, or other intellectual property rights.
Not the rights owner
Members who are not the rights owner can still help by getting in touch with the owner and encouraging them to contact us. Some rights owners who participate in the Vero Program have created a participant page, so Temoo members can find out more about their products and legal positions. Though not all Vero participants have a page, those that do can be found on our Vero participant pages.
If a seller’s listing or product was removed
Sellers who believe their listing or product was removed in error can learn more about how Temoo protects intellectual property (Vero).
Activity on Temoo is required to follow this policy, the Temoo User Agreement, and all applicable laws, as well as respect the rights of third parties. If it doesn’t, Temoo may take action consistent with applicable laws and the Temoo User Agreement and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity, or account suspension.